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Global and United States Customer Communication Management (CCM) Software Market Report & Forecast 2024-2034

Published on: 2024-01-04 | No of Pages : 400 | Industry : Software

Publisher : MRA | Format : PDF

Global and United States Customer Communication Management (CCM) Software Market Report & Forecast 2024-2034

Market Analysis and InsightsGlobal and United States Customer Communication Management (CCM) Software Market
This report focuses on global and United States Customer Communication Management (CCM) Software market, also covers the segmentation data of other regions in regional level and county level.
The global Customer Communication Management (CCM) Software revenue was US$ million in 2023 and is forecast to a readjusted size of US$ million by 2033 with a CAGR of % during the review period (2023-2033).
In United States the Customer Communication Management (CCM) Software revenue is expected to grow from US$ million in 2023 to US$ million by 2033, at a CAGR of % during the forecast period 2023-2033.
The global key players of Customer Communication Management (CCM) Software include Front, Podium, Chekkit, Crexendo, WATI, Moxo, CommBox, Quadient Inspire and Interakt, etc. The global five biggest players hold a share of % in 2023.
Global Customer Communication Management (CCM) Software Scope and Market Size
Customer Communication Management (CCM) Software market is segmented in regional and country level, by players, by Type and by Application. Companies, stakeholders, and other participants in the global Customer Communication Management (CCM) Software market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application for the period 2018-2033.
For United States market, this report focuses on the Customer Communication Management (CCM) Software market size by players, by Type and by Application, for the period 2018-2033. The key players include the global and local players, which play important roles in United States.



By Company


Front
Podium
Chekkit
Crexendo
WATI
Moxo
CommBox
Quadient Inspire
Interakt
QualityUnit
Qiscus
Bitrix
Telegram Messenger
Viber Media
Zendesk
Pipedrive
HoneyBook
DocOrigin
DataOceans
Perfect Doc Studio
JustCall
Mobile Text Alerts
Thryv
UniServe NXT Digital Suite
Adobe
Messagepoint
OpenText
Smart Communications
Oracle Documaker
Pitney Bowes EngageOne
Ecrion EOS
Quality Unit
Hyland
CARBYNE
Newgen
Doxim
Ricoh Software
Segment by Type
Cloud-based
On-premises

Segment by Application


SMEs
Large Rnterprises
By Region
Americas
United States
Canada
Mexico
Brazil
China
APAC (excluding China)
Japan
South Korea
China Taiwan
ASEAN
India
EMEA
Europe
Middle East
Africa

Chapter Introduction


Chapter 1Introduces Customer Communication Management (CCM) Software definition, global market size, United States market size, United States percentage in global market. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 2Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 3Provides the analysis of various market segments by application, covering the revenue and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 4Detailed analysis of Customer Communication Management (CCM) Software companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger and acquisition information, etc.
Chapter 5Revenue of Customer Communication Management (CCM) Software in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space of each country in the world.
Chapter 6Americas by type, by application and by country revenue for each segment.
Chapter 7EMEA by type, by application and by region, revenue for each segment.
Chapter 8China by type, by application revenue for each segment.
Chapter 9APAC (excluding China) by type, by application and by region, revenue for each segment.
Chapter 10Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Customer Communication Management (CCM) Software revenue, gross margin and recent development, etc.
Chapter 11Analyst's Viewpoints/Conclusions

Table of Content

1 Study Coverage
1.1 Customer Communication Management (CCM) Software Product Introduction
1.2 Global Customer Communication Management (CCM) Software Outlook 2018 VS 2023 VS 2033
1.2.1 Global Customer Communication Management (CCM) Software Market Size for the Year 2018-2033
1.2.2 United States Customer Communication Management (CCM) Software Market Size for the Year 2018-2033
1.3 Customer Communication Management (CCM) Software Market Size, United States VS Global, 2018 VS 2023 VS 2033
1.3.1 The Market Share of United States Customer Communication Management (CCM) Software in Global, 2018 VS 2023 VS 2033
1.3.2 The Growth Rate of Customer Communication Management (CCM) Software Market Size, United States VS Global, 2018 VS 2023 VS 2033
1.4 Customer Communication Management (CCM) Software Market Dynamics
1.4.1 Customer Communication Management (CCM) Software Industry Trends
1.4.2 Customer Communication Management (CCM) Software Market Drivers
1.4.3 Customer Communication Management (CCM) Software Market Challenges
1.4.4 Customer Communication Management (CCM) Software Market Restraints
1.5 Assumptions and Limitations
1.6 Study Objectives
1.7 Years Considered
2 Customer Communication Management (CCM) Software by Type
2.1 Customer Communication Management (CCM) Software Market Segment by Type
2.1.1 Cloud-based
2.1.2 On-premises
2.2 Global Customer Communication Management (CCM) Software Market Size by Type (2018, 2023 & 2033)
2.3 Global Customer Communication Management (CCM) Software Market Size by Type (2018-2033)
2.4 United States Customer Communication Management (CCM) Software Market Size by Type (2018, 2023 & 2033)
2.5 United States Customer Communication Management (CCM) Software Market Size by Type (2018-2033)
3 Customer Communication Management (CCM) Software by Application
3.1 Customer Communication Management (CCM) Software Market Segment by Application
3.1.1 SMEs
3.1.2 Large Rnterprises
3.2 Global Customer Communication Management (CCM) Software Market Size by Application (2018, 2023 & 2033)
3.3 Global Customer Communication Management (CCM) Software Market Size by Application (2018-2033)
3.4 United States Customer Communication Management (CCM) Software Market Size by Application (2018, 2023 & 2033)
3.5 United States Customer Communication Management (CCM) Software Market Size by Application (2018-2033)
4 Global Customer Communication Management (CCM) Software Competitor Landscape by Company
4.1 Global Customer Communication Management (CCM) Software Market Size by Company
4.1.1 Global Key Companies of Customer Communication Management (CCM) Software, Ranked by Revenue (2023)
4.1.2 Global Customer Communication Management (CCM) Software Revenue by Player (2018-2023)
4.2 Global Customer Communication Management (CCM) Software Concentration Ratio (CR)
4.2.1 Customer Communication Management (CCM) Software Market Concentration Ratio (CR) (2018-2023)
4.2.2 Global Top 5 and Top 10 Largest Companies of Customer Communication Management (CCM) Software in 2023
4.2.3 Global Customer Communication Management (CCM) Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
4.3 Global Key Players of Customer Communication Management (CCM) Software Head office and Area Served
4.4 Global Key Players of Customer Communication Management (CCM) Software, Product and Application
4.5 Global Key Players of Customer Communication Management (CCM) Software, Date of Enter into This Industry
4.6 Companies Mergers & Acquisitions, Expansion Plans
4.7 United States Customer Communication Management (CCM) Software Market Size by Company
4.7.1 Key Players of Customer Communication Management (CCM) Software in United States, Ranked by Revenue (2023)
4.7.2 United States Customer Communication Management (CCM) Software Revenue by Players (2021, 2023 & 2023)
5 Global Customer Communication Management (CCM) Software Market Size by Region
5.1 Global Customer Communication Management (CCM) Software Market Size by Region: 2018 VS 2023 VS 2033
5.2 Global Customer Communication Management (CCM) Software Market Size by Region (2018-2033)
5.2.1 Global Customer Communication Management (CCM) Software Market Size by Region: 2018-2023
5.2.2 Global Customer Communication Management (CCM) Software Market Size by Region (2024-2033)
6 Americas
6.1 Americas Customer Communication Management (CCM) Software Market Size YoY Growth 2018-2033
6.2 Americas Customer Communication Management (CCM) Software Market Size by Type
6.2.1 Americas Customer Communication Management (CCM) Software Market Size by Type (2018-2023)
6.2.2 Americas Customer Communication Management (CCM) Software Market Size by Type (2024-2033)
6.2.3 Americas Customer Communication Management (CCM) Software Market Share by Type (2018-2033)
6.3 Americas Customer Communication Management (CCM) Software Market Size by Application
6.3.1 Americas Customer Communication Management (CCM) Software Market Size by Application (2018-2023)
6.3.2 Americas Customer Communication Management (CCM) Software Market Size by Application (2024-2033)
6.3.3 Americas Customer Communication Management (CCM) Software Market Share by Application (2018-2033)
6.4 Americas Customer Communication Management (CCM) Software Market Facts & Figures by Country (2018, 2023 & 2033)
6.4.1 United States
6.4.2 Canada
6.4.3 Mexico
6.4.4 Brazil
7 EMEA
7.1 EMEA Customer Communication Management (CCM) Software Market Size YoY Growth 2018-2033
7.2 EMEA Customer Communication Management (CCM) Software Market Size by Type
7.2.1 EMEA Customer Communication Management (CCM) Software Market Size by Type (2018-2023)
7.2.2 EMEA Customer Communication Management (CCM) Software Market Size by Type (2024-2033)
7.2.3 EMEA Customer Communication Management (CCM) Software Market Share by Type (2018-2033)
7.3 EMEA Customer Communication Management (CCM) Software Market Size by Application
7.3.1 EMEA Customer Communication Management (CCM) Software Market Size by Application (2018-2023)
7.3.2 EMEA Customer Communication Management (CCM) Software Market Size by Application (2024-2033)
7.3.3 EMEA Customer Communication Management (CCM) Software Market Share by Application (2018-2033)
7.4 EMEA Customer Communication Management (CCM) Software Market Facts & Figures by Country (2018, 2023 & 2033)
7.4.1 Europe
7.4.2 Middle East
7.4.3 Africa
8 China
8.1 China Customer Communication Management (CCM) Software Market Size YoY Growth 2018-2033
8.2 China Customer Communication Management (CCM) Software Market Size by Type
8.2.1 China Customer Communication Management (CCM) Software Market Size by Type (2018-2023)
8.2.2 China Customer Communication Management (CCM) Software Market Size by Type (2024-2033)
8.2.3 China Customer Communication Management (CCM) Software Market Share by Type (2018-2033)
8.3 China Customer Communication Management (CCM) Software Market Size by Application
8.3.1 China Customer Communication Management (CCM) Software Market Size by Application (2018-2023)
8.3.2 China Customer Communication Management (CCM) Software Market Size by Application (2024-2033)
8.3.3 China Customer Communication Management (CCM) Software Market Share by Application (2018-2033)
9 APAC (excluding China)
9.1 APAC Customer Communication Management (CCM) Software Market Size YoY Growth 2018-2033
9.2 APAC Customer Communication Management (CCM) Software Market Size by Type
9.2.1 APAC Customer Communication Management (CCM) Software Market Size by Type (2018-2023)
9.2.2 APAC Customer Communication Management (CCM) Software Market Size by Type (2024-2033)
9.2.3 APAC Customer Communication Management (CCM) Software Market Share by Type (2018-2033)
9.3 APAC Customer Communication Management (CCM) Software Market Size by Application
9.3.1 APAC Customer Communication Management (CCM) Software Market Size by Application (2018-2023)
9.3.2 APAC Customer Communication Management (CCM) Software Market Size by Application (2024-2033)
9.3.3 APAC Customer Communication Management (CCM) Software Market Share by Application (2018-2033)
9.4 APAC Customer Communication Management (CCM) Software Market Facts & Figures by Country (2018, 2023 & 2033)
9.4.1 Japan
9.4.2 South Korea
9.4.3 China Taiwan
9.4.4 Southeast Asia
9.4.5 India
10 Key Players Profiles
10.1 Front
10.1.1 Front Company Details
10.1.2 Front Business Overview
10.1.3 Front Customer Communication Management (CCM) Software Introduction
10.1.4 Front Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.1.5 Front Recent Development
10.2 Podium
10.2.1 Podium Company Details
10.2.2 Podium Business Overview
10.2.3 Podium Customer Communication Management (CCM) Software Introduction
10.2.4 Podium Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.2.5 Podium Recent Development
10.3 Chekkit
10.3.1 Chekkit Company Details
10.3.2 Chekkit Business Overview
10.3.3 Chekkit Customer Communication Management (CCM) Software Introduction
10.3.4 Chekkit Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.3.5 Chekkit Recent Development
10.4 Crexendo
10.4.1 Crexendo Company Details
10.4.2 Crexendo Business Overview
10.4.3 Crexendo Customer Communication Management (CCM) Software Introduction
10.4.4 Crexendo Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.4.5 Crexendo Recent Development
10.5 WATI
10.5.1 WATI Company Details
10.5.2 WATI Business Overview
10.5.3 WATI Customer Communication Management (CCM) Software Introduction
10.5.4 WATI Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.5.5 WATI Recent Development
10.6 Moxo
10.6.1 Moxo Company Details
10.6.2 Moxo Business Overview
10.6.3 Moxo Customer Communication Management (CCM) Software Introduction
10.6.4 Moxo Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.6.5 Moxo Recent Development
10.7 CommBox
10.7.1 CommBox Company Details
10.7.2 CommBox Business Overview
10.7.3 CommBox Customer Communication Management (CCM) Software Introduction
10.7.4 CommBox Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.7.5 CommBox Recent Development
10.8 Quadient Inspire
10.8.1 Quadient Inspire Company Details
10.8.2 Quadient Inspire Business Overview
10.8.3 Quadient Inspire Customer Communication Management (CCM) Software Introduction
10.8.4 Quadient Inspire Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.8.5 Quadient Inspire Recent Development
10.9 Interakt
10.9.1 Interakt Company Details
10.9.2 Interakt Business Overview
10.9.3 Interakt Customer Communication Management (CCM) Software Introduction
10.9.4 Interakt Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.9.5 Interakt Recent Development
10.10 QualityUnit
10.10.1 QualityUnit Company Details
10.10.2 QualityUnit Business Overview
10.10.3 QualityUnit Customer Communication Management (CCM) Software Introduction
10.10.4 QualityUnit Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.10.5 QualityUnit Recent Development
10.11 Qiscus
10.11.1 Qiscus Company Details
10.11.2 Qiscus Business Overview
10.11.3 Qiscus Customer Communication Management (CCM) Software Introduction
10.11.4 Qiscus Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.11.5 Qiscus Recent Development
10.12 Bitrix
10.12.1 Bitrix Company Details
10.12.2 Bitrix Business Overview
10.12.3 Bitrix Customer Communication Management (CCM) Software Introduction
10.12.4 Bitrix Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.12.5 Bitrix Recent Development
10.13 Telegram Messenger
10.13.1 Telegram Messenger Company Details
10.13.2 Telegram Messenger Business Overview
10.13.3 Telegram Messenger Customer Communication Management (CCM) Software Introduction
10.13.4 Telegram Messenger Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.13.5 Telegram Messenger Recent Development
10.14 Viber Media
10.14.1 Viber Media Company Details
10.14.2 Viber Media Business Overview
10.14.3 Viber Media Customer Communication Management (CCM) Software Introduction
10.14.4 Viber Media Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.14.5 Viber Media Recent Development
10.15 Zendesk
10.15.1 Zendesk Company Details
10.15.2 Zendesk Business Overview
10.15.3 Zendesk Customer Communication Management (CCM) Software Introduction
10.15.4 Zendesk Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.15.5 Zendesk Recent Development
10.16 Pipedrive
10.16.1 Pipedrive Company Details
10.16.2 Pipedrive Business Overview
10.16.3 Pipedrive Customer Communication Management (CCM) Software Introduction
10.16.4 Pipedrive Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.16.5 Pipedrive Recent Development
10.17 HoneyBook
10.17.1 HoneyBook Company Details
10.17.2 HoneyBook Business Overview
10.17.3 HoneyBook Customer Communication Management (CCM) Software Introduction
10.17.4 HoneyBook Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.17.5 HoneyBook Recent Development
10.18 DocOrigin
10.18.1 DocOrigin Company Details
10.18.2 DocOrigin Business Overview
10.18.3 DocOrigin Customer Communication Management (CCM) Software Introduction
10.18.4 DocOrigin Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.18.5 DocOrigin Recent Development
10.19 DataOceans
10.19.1 DataOceans Company Details
10.19.2 DataOceans Business Overview
10.19.3 DataOceans Customer Communication Management (CCM) Software Introduction
10.19.4 DataOceans Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.19.5 DataOceans Recent Development
10.20 Perfect Doc Studio
10.20.1 Perfect Doc Studio Company Details
10.20.2 Perfect Doc Studio Business Overview
10.20.3 Perfect Doc Studio Customer Communication Management (CCM) Software Introduction
10.20.4 Perfect Doc Studio Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.20.5 Perfect Doc Studio Recent Development
10.21 JustCall
10.21.1 JustCall Company Details
10.21.2 JustCall Business Overview
10.21.3 JustCall Customer Communication Management (CCM) Software Introduction
10.21.4 JustCall Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.21.5 JustCall Recent Development
10.22 Mobile Text Alerts
10.22.1 Mobile Text Alerts Company Details
10.22.2 Mobile Text Alerts Business Overview
10.22.3 Mobile Text Alerts Customer Communication Management (CCM) Software Introduction
10.22.4 Mobile Text Alerts Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.22.5 Mobile Text Alerts Recent Development
10.23 Thryv
10.23.1 Thryv Company Details
10.23.2 Thryv Business Overview
10.23.3 Thryv Customer Communication Management (CCM) Software Introduction
10.23.4 Thryv Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.23.5 Thryv Recent Development
10.24 UniServe NXT Digital Suite
10.24.1 UniServe NXT Digital Suite Company Details
10.24.2 UniServe NXT Digital Suite Business Overview
10.24.3 UniServe NXT Digital Suite Customer Communication Management (CCM) Software Introduction
10.24.4 UniServe NXT Digital Suite Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.24.5 UniServe NXT Digital Suite Recent Development
10.25 Adobe
10.25.1 Adobe Company Details
10.25.2 Adobe Business Overview
10.25.3 Adobe Customer Communication Management (CCM) Software Introduction
10.25.4 Adobe Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.25.5 Adobe Recent Development
10.26 Messagepoint
10.26.1 Messagepoint Company Details
10.26.2 Messagepoint Business Overview
10.26.3 Messagepoint Customer Communication Management (CCM) Software Introduction
10.26.4 Messagepoint Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.26.5 Messagepoint Recent Development
10.27 OpenText
10.27.1 OpenText Company Details
10.27.2 OpenText Business Overview
10.27.3 OpenText Customer Communication Management (CCM) Software Introduction
10.27.4 OpenText Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.27.5 OpenText Recent Development
10.28 Smart Communications
10.28.1 Smart Communications Company Details
10.28.2 Smart Communications Business Overview
10.28.3 Smart Communications Customer Communication Management (CCM) Software Introduction
10.28.4 Smart Communications Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.28.5 Smart Communications Recent Development
10.29 Oracle Documaker
10.29.1 Oracle Documaker Company Details
10.29.2 Oracle Documaker Business Overview
10.29.3 Oracle Documaker Customer Communication Management (CCM) Software Introduction
10.29.4 Oracle Documaker Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.29.5 Oracle Documaker Recent Development
10.30 Pitney Bowes EngageOne
10.30.1 Pitney Bowes EngageOne Company Details
10.30.2 Pitney Bowes EngageOne Business Overview
10.30.3 Pitney Bowes EngageOne Customer Communication Management (CCM) Software Introduction
10.30.4 Pitney Bowes EngageOne Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.30.5 Pitney Bowes EngageOne Recent Development
10.31 Ecrion EOS
10.31.1 Ecrion EOS Company Details
10.31.2 Ecrion EOS Business Overview
10.31.3 Ecrion EOS Customer Communication Management (CCM) Software Introduction
10.31.4 Ecrion EOS Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.31.5 Ecrion EOS Recent Development
10.32 Quality Unit
10.32.1 Quality Unit Company Details
10.32.2 Quality Unit Business Overview
10.32.3 Quality Unit Customer Communication Management (CCM) Software Introduction
10.32.4 Quality Unit Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.32.5 Quality Unit Recent Development
10.33 Hyland
10.33.1 Hyland Company Details
10.33.2 Hyland Business Overview
10.33.3 Hyland Customer Communication Management (CCM) Software Introduction
10.33.4 Hyland Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.33.5 Hyland Recent Development
10.34 CARBYNE
10.34.1 CARBYNE Company Details
10.34.2 CARBYNE Business Overview
10.34.3 CARBYNE Customer Communication Management (CCM) Software Introduction
10.34.4 CARBYNE Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.34.5 CARBYNE Recent Development
10.35 Newgen
10.35.1 Newgen Company Details
10.35.2 Newgen Business Overview
10.35.3 Newgen Customer Communication Management (CCM) Software Introduction
10.35.4 Newgen Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.35.5 Newgen Recent Development
10.36 Doxim
10.36.1 Doxim Company Details
10.36.2 Doxim Business Overview
10.36.3 Doxim Customer Communication Management (CCM) Software Introduction
10.36.4 Doxim Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.36.5 Doxim Recent Development
10.37 Ricoh Software
10.37.1 Ricoh Software Company Details
10.37.2 Ricoh Software Business Overview
10.37.3 Ricoh Software Customer Communication Management (CCM) Software Introduction
10.37.4 Ricoh Software Revenue in Customer Communication Management (CCM) Software Business (2018-2023)
10.37.5 Ricoh Software Recent Development
11 Research Findings and Conclusion
12 Appendix
12.1 Research Methodology
12.1.1 Methodology/Research Approach
12.1.2 Data Source
12.2 Disclaimer
12.3 Author Details

List of Figure

List of Tables
Table 1. Customer Communication Management (CCM) Software Market Size United States VS Global, CAGR (2018 VS 2023 VS 2033)
Table 2. Customer Communication Management (CCM) Software Market Trends
Table 3. Customer Communication Management (CCM) Software Market Drivers
Table 4. Customer Communication Management (CCM) Software Market Challenges
Table 5. Customer Communication Management (CCM) Software Market Restraints
Table 6. Global Customer Communication Management (CCM) Software Market Size by Type: 2018 VS 2023 VS 2033 (US$ Million)
Table 7. United States Customer Communication Management (CCM) Software Market Size by Type: 2018 VS 2023 VS 2033 (US$ Million)
Table 8. Global Customer Communication Management (CCM) Software Market Size by Application: 2018 VS 2023 VS 2033 (US$ Million)
Table 9. United States Customer Communication Management (CCM) Software Market Size by Application: 2018 VS 2023 VS 2033 (US$ Million)
Table 10. Global Key Companies of Customer Communication Management (CCM) Software, Ranked by Revenue (2023) & (US$ Million)
Table 11. Global Customer Communication Management (CCM) Software Revenue by Player, (US$ Million), 2018-2023
Table 12. Global Customer Communication Management (CCM) Software Revenue Share by Player, 2018-2023
Table 13. Global Customer Communication Management (CCM) Software Companies Market Concentration Ratio (CR5 and HHI)
Table 14. Global Customer Communication Management (CCM) Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Communication Management (CCM) Software as of 2023)
Table 15. Global Key Players of Customer Communication Management (CCM) Software, Headquarters and Area Served
Table 16. Global Key Players of Customer Communication Management (CCM) Software, Product and Application
Table 17. Global Key Players of Customer Communication Management (CCM) Software, Date of Enter into This Industry
Table 18. Companies Mergers & Acquisitions, Expansion Plans
Table 19. Key Players of Customer Communication Management (CCM) Software in United States, Ranked by Revenue (2023) & (US$ Million)
Table 20. United States Customer Communication Management (CCM) Software Revenue by Players, (US$ Million), 2021, 2023 & 2023
Table 21. United States Customer Communication Management (CCM) Software Revenue Share by Players, 2021, 2023 & 2023
Table 22. Global Customer Communication Management (CCM) Software Market Size Growth Rate (CAGR) by Region (US$ Million): 2018 VS 2023 VS 2033
Table 23. Global Customer Communication Management (CCM) Software Market Size by Region (2018-2023) & (US$ Million)
Table 24. Global Customer Communication Management (CCM) Software Market Size Forecast by Region (2024-2033) & (US$ Million)
Table 25. Americas Customer Communication Management (CCM) Software Market Size by Type (2018-2023) & (US$ Million)
Table 26. Americas Customer Communication Management (CCM) Software Market Size by Type (2024-2033) & (US$ Million)
Table 27. Americas Customer Communication Management (CCM) Software Market Size by Application (2018-2023) & (US$ Million)
Table 28. Americas Customer Communication Management (CCM) Software Market Size by Application (2024-2033) & (US$ Million)
Table 29. Americas Customer Communication Management (CCM) Software Market Size Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2023 VS 2033
Table 30. Americas Customer Communication Management (CCM) Software Market Size by Country (2018-2023) & (US$ Million)
Table 31. Americas Customer Communication Management (CCM) Software Market Size by Country (2024-2033) & (US$ Million)
Table 32. EMEA Customer Communication Management (CCM) Software Market Size by Type (2018-2023) & (US$ Million)
Table 33. EMEA Customer Communication Management (CCM) Software Market Size by Type (2024-2033) & (US$ Million)
Table 34. EMEA Customer Communication Management (CCM) Software Market Size by Application (2018-2023) & (US$ Million)
Table 35. EMEA Customer Communication Management (CCM) Software Market Size by Application (2024-2033) & (US$ Million)
Table 36. EMEA Customer Communication Management (CCM) Software Market Size Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2023 VS 2033
Table 37. EMEA Customer Communication Management (CCM) Software Market Size by Country (2018-2023) & (US$ Million)
Table 38. EMEA Customer Communication Management (CCM) Software Market Size by Country (2024-2033) & (US$ Million)
Table 39. China Customer Communication Management (CCM) Software Market Size by Type (2018-2023) & (US$ Million)
Table 40. China Customer Communication Management (CCM) Software Market Size by Type (2024-2033) & (US$ Million)
Table 41. China Customer Communication Management (CCM) Software Market Size by Application (2018-2023) & (US$ Million)
Table 42. China Customer Communication Management (CCM) Software Market Size by Application (2024-2033) & (US$ Million)
Table 43. China Customer Communication Management (CCM) Software Market Size Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2023 VS 2033
Table 44. APAC Customer Communication Management (CCM) Software Market Size by Type (2018-2023) & (US$ Million)
Table 45. APAC Customer Communication Management (CCM) Software Market Size by Type (2024-2033) & (US$ Million)
Table 46. APAC Customer Communication Management (CCM) Software Market Size by Application (2018-2023) & (US$ Million)
Table 47. APAC Customer Communication Management (CCM) Software Market Size by Application (2024-2033) & (US$ Million)
Table 48. APAC Customer Communication Management (CCM) Software Market Size Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2023 VS 2033
Table 49. APAC Customer Communication Management (CCM) Software Market Size by Region (2018-2023) & (US$ Million)
Table 50. APAC Customer Communication Management (CCM) Software Market Size by Region (2024-2033) & (US$ Million)
Table 51. Front Company Details
Table 52. Front Business Overview
Table 53. Front Customer Communication Management (CCM) Software Product
Table 54. Front Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 55. Front Recent Development
Table 56. Podium Company Details
Table 57. Podium Business Overview
Table 58. Podium Customer Communication Management (CCM) Software Product
Table 59. Podium Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 60. Podium Recent Development
Table 61. Chekkit Company Details
Table 62. Chekkit Business Overview
Table 63. Chekkit Customer Communication Management (CCM) Software Product
Table 64. Chekkit Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 65. Chekkit Recent Development
Table 66. Crexendo Company Details
Table 67. Crexendo Business Overview
Table 68. Crexendo Customer Communication Management (CCM) Software Product
Table 69. Crexendo Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 70. Crexendo Recent Development
Table 71. WATI Company Details
Table 72. WATI Business Overview
Table 73. WATI Customer Communication Management (CCM) Software Product
Table 74. WATI Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 75. WATI Recent Development
Table 76. Moxo Company Details
Table 77. Moxo Business Overview
Table 78. Moxo Customer Communication Management (CCM) Software Product
Table 79. Moxo Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 80. Moxo Recent Development
Table 81. CommBox Company Details
Table 82. CommBox Business Overview
Table 83. CommBox Customer Communication Management (CCM) Software Product
Table 84. CommBox Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 85. CommBox Recent Development
Table 86. Quadient Inspire Company Details
Table 87. Quadient Inspire Business Overview
Table 88. Quadient Inspire Customer Communication Management (CCM) Software Product
Table 89. Quadient Inspire Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 90. Quadient Inspire Recent Development
Table 91. Interakt Company Details
Table 92. Interakt Business Overview
Table 93. Interakt Customer Communication Management (CCM) Software Product
Table 94. Interakt Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 95. Interakt Recent Development
Table 96. QualityUnit Company Details
Table 97. QualityUnit Business Overview
Table 98. QualityUnit Customer Communication Management (CCM) Software Product
Table 99. QualityUnit Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 100. QualityUnit Recent Development
Table 101. Qiscus Company Details
Table 102. Qiscus Business Overview
Table 103. Qiscus Customer Communication Management (CCM) Software Product
Table 104. Qiscus Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 105. Qiscus Recent Development
Table 106. Bitrix Company Details
Table 107. Bitrix Business Overview
Table 108. Bitrix Customer Communication Management (CCM) Software Product
Table 109. Bitrix Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 110. Bitrix Recent Development
Table 111. Telegram Messenger Company Details
Table 112. Telegram Messenger Business Overview
Table 113. Telegram Messenger Customer Communication Management (CCM) Software Product
Table 114. Telegram Messenger Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 115. Telegram Messenger Recent Development
Table 116. Viber Media Company Details
Table 117. Viber Media Business Overview
Table 118. Viber Media Customer Communication Management (CCM) Software Product
Table 119. Viber Media Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 120. Viber Media Recent Development
Table 121. Zendesk Company Details
Table 122. Zendesk Business Overview
Table 123. Zendesk Customer Communication Management (CCM) Software Product
Table 124. Zendesk Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 125. Zendesk Recent Development
Table 126. Pipedrive Company Details
Table 127. Pipedrive Business Overview
Table 128. Pipedrive Customer Communication Management (CCM) Software Product
Table 129. Pipedrive Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 130. Pipedrive Recent Development
Table 131. HoneyBook Company Details
Table 132. HoneyBook Business Overview
Table 133. HoneyBook Customer Communication Management (CCM) Software Product
Table 134. HoneyBook Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 135. HoneyBook Recent Development
Table 136. DocOrigin Company Details
Table 137. DocOrigin Business Overview
Table 138. DocOrigin Customer Communication Management (CCM) Software Product
Table 139. DocOrigin Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 140. DocOrigin Recent Development
Table 141. DataOceans Company Details
Table 142. DataOceans Business Overview
Table 143. DataOceans Customer Communication Management (CCM) Software Product
Table 144. DataOceans Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 145. DataOceans Recent Development
Table 146. Perfect Doc Studio Company Details
Table 147. Perfect Doc Studio Business Overview
Table 148. Perfect Doc Studio Customer Communication Management (CCM) Software Product
Table 149. Perfect Doc Studio Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 150. Perfect Doc Studio Recent Development
Table 151. JustCall Company Details
Table 152. JustCall Business Overview
Table 153. JustCall Customer Communication Management (CCM) Software Product
Table 154. JustCall Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 155. JustCall Recent Development
Table 156. Mobile Text Alerts Company Details
Table 157. Mobile Text Alerts Business Overview
Table 158. Mobile Text Alerts Customer Communication Management (CCM) Software Product
Table 159. Mobile Text Alerts Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 160. Mobile Text Alerts Recent Development
Table 161. Thryv Company Details
Table 162. Thryv Business Overview
Table 163. Thryv Customer Communication Management (CCM) Software Product
Table 164. Thryv Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 165. Thryv Recent Development
Table 166. UniServe NXT Digital Suite Company Details
Table 167. UniServe NXT Digital Suite Business Overview
Table 168. UniServe NXT Digital Suite Customer Communication Management (CCM) Software Product
Table 169. UniServe NXT Digital Suite Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 170. UniServe NXT Digital Suite Recent Development
Table 171. Adobe Company Details
Table 172. Adobe Business Overview
Table 173. Adobe Customer Communication Management (CCM) Software Product
Table 174. Adobe Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 175. Adobe Recent Development
Table 176. Messagepoint Company Details
Table 177. Messagepoint Business Overview
Table 178. Messagepoint Customer Communication Management (CCM) Software Product
Table 179. Messagepoint Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 180. Messagepoint Recent Development
Table 181. OpenText Company Details
Table 182. OpenText Business Overview
Table 183. OpenText Customer Communication Management (CCM) Software Product
Table 184. OpenText Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 185. OpenText Recent Development
Table 186. Smart Communications Company Details
Table 187. Smart Communications Business Overview
Table 188. Smart Communications Customer Communication Management (CCM) Software Product
Table 189. Smart Communications Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 190. Smart Communications Recent Development
Table 191. Oracle Documaker Company Details
Table 192. Oracle Documaker Business Overview
Table 193. Oracle Documaker Customer Communication Management (CCM) Software Product
Table 194. Oracle Documaker Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 195. Oracle Documaker Recent Development
Table 196. Pitney Bowes EngageOne Company Details
Table 197. Pitney Bowes EngageOne Business Overview
Table 198. Pitney Bowes EngageOne Customer Communication Management (CCM) Software Product
Table 199. Pitney Bowes EngageOne Revenue in Customer Communication Management (CCM) Software Business (2018-2023) & (US$ Million)
Table 200. Pitney Bowes EngageOne Recent Development
Table 201. Ecrion EOS Details
Table 202. Quality Unit Details
Table 203. Hyland Details
Table 204. CARBYNE Details
Table 205. Newgen Details
Table 206. Doxim Details
Table 207. Ricoh Software Details
Table 208. Research Programs/Design for This Report
Table 209. Key Data Information from Secondary Sources
Table 210. Key Data Information from Primary Sources
List of Figures
Figure 1. Customer Communication Management (CCM) Software Product Picture
Figure 2. Global Customer Communication Management (CCM) Software Market Size, (US$ Million), 2018 VS 2023 VS 2033
Figure 3. Global Customer Communication Management (CCM) Software Market Size 2018-2033 (US$ Million)
Figure 4. United States Customer Communication Management (CCM) Software Market Size, (US$ Million), 2018 VS 2023 VS 2033
Figure 5. United States Customer Communication Management (CCM) Software Market Size 2018-2033 (US$ Million)
Figure 6. United States Customer Communication Management (CCM) Software Market Share in Global 2018-2033
Figure 7. Customer Communication Management (CCM) Software Report Years Considered
Figure 8. Product Picture of Cloud-based
Figure 9. Product Picture of On-premises
Figure 10. Global Customer Communication Management (CCM) Software Market Share by Type in 2023 & 2033
Figure 11. Global Customer Communication Management (CCM) Software Market Size by Type (2018-2033) & (US$ Million)
Figure 12. Global Customer Communication Management (CCM) Software Market Share by Type (2018-2033)
Figure 13. United States Customer Communication Management (CCM) Software Market Share by Type in 2023 & 2033
Figure 14. United States Customer Communication Management (CCM) Software Market Size by Type (2018-2033) & (US$ Million)
Figure 15. United States Customer Communication Management (CCM) Software Market Share by Type (2018-2033)
Figure 16. Product Picture of SMEs
Figure 17. Product Picture of Large Rnterprises
Figure 18. Global Customer Communication Management (CCM) Software Market Share by Application in 2023 & 2033
Figure 19. Global Customer Communication Management (CCM) Software Market Size by Application (2018-2033) & (US$ Million)
Figure 20. Global Customer Communication Management (CCM) Software Market Share by Application (2018-2033)
Figure 21. United States Customer Communication Management (CCM) Software Market Share by Application in 2023 & 2033
Figure 22. United States Customer Communication Management (CCM) Software Market Size by Application (2018-2033) & (US$ Million)
Figure 23. United States Customer Communication Management (CCM) Software Market Share by Application (2018-2033)
Figure 24. The Top 5 and 10 Largest Companies of Customer Communication Management (CCM) Software in the World: Market Share by Customer Communication Management (CCM) Software Revenue in 2023
Figure 25. Global Customer Communication Management (CCM) Software Market Size Market Share by Region: 2018 VS 2023 VS 2033
Figure 26. Global Customer Communication Management (CCM) Software Market Share by Region (2018-2033)
Figure 27. Americas Customer Communication Management (CCM) Software Market Size Growth Rate 2018-2033 (US$ Million)
Figure 28. Americas Customer Communication Management (CCM) Software Market Share by Type (2018-2033)
Figure 29. Americas Customer Communication Management (CCM) Software Market Share by Application (2018-2033)
Figure 30. United States Customer Communication Management (CCM) Software Market Size Growth Rate (2018-2033) & (US$ Million)
Figure 31. Canada Customer Communication Management (CCM) Software Market Size Growth Rate (2018-2033) & (US$ Million)
Figure 32. Mexico Customer Communication Management (CCM) Software Market Size Growth Rate (2018-2033) & (US$ Million)
Figure 33. Brazil Customer Communication Management (CCM) Software Market Size Growth Rate (2018-2033) & (US$ Million)
Figure 34. EMEA Customer Communication Management (CCM) Software Market Size Growth Rate 2018-2033 (US$ Million)
Figure 35. EMEA Customer Communication Management (CCM) Software Market Share by Type (2018-2033)
Figure 36. EMEA Customer Communication Management (CCM) Software Market Share by Application (2018-2033)
Figure 37. Europe Customer Communication Management (CCM) Software Market Size Growth Rate (2018-2033) & (US$ Million)
Figure 38. Middle East Customer Communication Management (CCM) Software Market Size Growth Rate (2018-2033) & (US$ Million)
Figure 39. Africa Customer Communication Management (CCM) Software Market Size Growth Rate (2018-2033) & (US$ Million)
Figure 40. China Customer Communication Management (CCM) Software Market Size Growth Rate 2018-2033 (US$ Million)
Figure 41. China Customer Communication Management (CCM) Software Market Share by Type (2018-2033)
Figure 42. China Customer Communication Management (CCM) Software Market Share by Application (2018-2033)
Figure 43. APAC Customer Communication Management (CCM) Software Market Size Growth Rate 2018-2033 (US$ Million)
Figure 44. APAC Customer Communication Management (CCM) Software Market Share by Type (2018-2033)
Figure 45. APAC Customer Communication Management (CCM) Software Market Share by Application (2018-2033)
Figure 46. Japan Customer Communication Management (CCM) Software Market Size Growth Rate (2018-2033) & (US$ Million)
Figure 47. South Korea Customer Communication Management (CCM) Software Market Size Growth Rate (2018-2033) & (US$ Million)
Figure 48. China Taiwan Customer Communication Management (CCM) Software Market Size Growth Rate (2018-2033) & (US$ Million)
Figure 49. Southeast Asia Customer Communication Management (CCM) Software Market Size Growth Rate (2018-2033) & (US$ Million)
Figure 50. India Customer Communication Management (CCM) Software Market Size Growth Rate (2018-2033) & (US$ Million)
Figure 51. Front Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 52. Podium Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 53. Chekkit Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 54. Crexendo Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 55. WATI Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 56. Moxo Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 57. CommBox Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 58. Quadient Inspire Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 59. Interakt Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 60. QualityUnit Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 61. Qiscus Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 62. Bitrix Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 63. Telegram Messenger Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 64. Viber Media Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 65. Zendesk Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 66. Pipedrive Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 67. HoneyBook Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 68. DocOrigin Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 69. DataOceans Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 70. Perfect Doc Studio Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 71. JustCall Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 72. Mobile Text Alerts Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 73. Thryv Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 74. UniServe NXT Digital Suite Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 75. Adobe Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 76. Messagepoint Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 77. OpenText Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 78. Smart Communications Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 79. Oracle Documaker Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 80. Pitney Bowes EngageOne Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 81. Ecrion EOS Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 82. Quality Unit Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 83. Hyland Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 84. CARBYNE Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 85. Newgen Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 86. Doxim Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 87. Ricoh Software Revenue Growth Rate in Customer Communication Management (CCM) Software Business (2018-2023)
Figure 88. Bottom-up and Top-down Approaches for This Report
Figure 89. Data Triangulation
Figure 90. Key Executives Interviewed

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