Table of Content

1 Report Overview

1.1 Study Scope

1.2 Key Market Segments

1.3 Players Covered: Ranking by BA BPO Revenue

1.4 Market Analysis by Type

1.4.1 Global BA BPO Market Size Growth Rate by Type: 2021 VS 2027

1.4.2 Human Resource

1.4.3 Procurement

1.4.4 Equipment and Management

1.4.5 Logistics

1.4.6 Customer Care

1.4.7 Sales & Marketing

1.4.8 Others

1.5 Market by Application

1.5.1 Global BA BPO Market Share by Application: 2022-2027

1.5.2 BFSI

1.5.3 Manufacturing

1.5.4 Healthcare

1.5.5 Retail

1.5.6 Telecom

1.5.7 Others

1.6 Study Objectives

1.7 Years Considered

2 Global Growth Trends

2.1 Global BA BPO Market Perspective (2022-2027)

2.2 BA BPO Growth Trends by Regions

2.2.1 BA BPO Market Size by Regions: 2016 VS 2022 VS 2027

2.2.2 BA BPO Historic Market Size by Regions (2016-2021)

2.2.3 BA BPO Forecasted Market Size by Regions (2022-2027)

2.3 Industry Trends and Growth Strategy

2.3.1 Market Top Trends

2.3.2 Market Drivers

2.3.3 Market Challenges

2.3.4 Porter’s Five Forces Analysis

2.3.5 BA BPO Market Growth Strategy

3 Market Competition by Manufacturers

3.1 Global BA BPO Production Capacity Market Share by Manufacturers (2016-2021)

3.2 Global BA BPO Revenue Market Share by Manufacturers (2016-2021)

3.3 Global BA BPO Average Price by Manufacturers (2016-2021)

3.4 Manufacturers BA BPO Production Sites, Area Served, Product Type

4 BA BPO Sales Market by Type (2016-2027)

4.1 Global BA BPO Historic Market Size by Type (2016-2021)

4.2 Global BA BPO Forecasted Market Size by Type (2022-2027)

5 BA BPO Consumption Market by Application(2016-2027)

5.1 Global BA BPO Historic Market Size by Application (2016-2021)

5.2 Global BA BPO Forecasted Market Size by Application (2022-2027)

6 North America

6.1 North America BA BPO Market Size (2016-2027)

6.2 BA BPO Key Players in North America (2016-2021)

6.3 North America BA BPO Market Size by Type (2016-2021)

6.4 North America BA BPO Market Size by Application (2016-2021)

7 East Asia

7.1 East Asia BA BPO Market Size (2016-2027)

7.2 BA BPO Key Players in East Asia (2016-2021)

7.3 East Asia BA BPO Market Size by Type (2016-2021)

7.4 East Asia BA BPO Market Size by Application (2016-2021)

8 Europe

8.1 Europe BA BPO Market Size (2016-2027)

8.2 BA BPO Key Players in Europe (2016-2021)

8.3 Europe BA BPO Market Size by Type (2016-2021)

8.4 Europe BA BPO Market Size by Application (2016-2021)

9 South Asia

9.1 South Asia BA BPO Market Size (2016-2027)

9.2 BA BPO Key Players in South Asia (2016-2021)

9.3 South Asia BA BPO Market Size by Type (2016-2021)

9.4 South Asia BA BPO Market Size by Application (2016-2021)

10 Southeast Asia

10.1 Southeast Asia BA BPO Market Size (2016-2027)

10.2 BA BPO Key Players in Southeast Asia (2016-2021)

10.3 Southeast Asia BA BPO Market Size by Type (2016-2021)

10.4 Southeast Asia BA BPO Market Size by Application (2016-2021)

11 Middle East

11.1 Middle East BA BPO Market Size (2016-2027)

11.2 BA BPO Key Players in Middle East (2016-2021)

11.3 Middle East BA BPO Market Size by Type (2016-2021)

11.4 Middle East BA BPO Market Size by Application (2016-2021)

12 Africa

12.1 Africa BA BPO Market Size (2016-2027)

12.2 BA BPO Key Players in Africa (2016-2021)

12.3 Africa BA BPO Market Size by Type (2016-2021)

12.4 Africa BA BPO Market Size by Application (2016-2021)

13 Oceania

13.1 Oceania BA BPO Market Size (2016-2027)

13.2 BA BPO Key Players in Oceania (2016-2021)

13.3 Oceania BA BPO Market Size by Type (2016-2021)

13.4 Oceania BA BPO Market Size by Application (2016-2021)

14 South America

14.1 South America BA BPO Market Size (2016-2027)

14.2 BA BPO Key Players in South America (2016-2021)

14.3 South America BA BPO Market Size by Type (2016-2021)

14.4 South America BA BPO Market Size by Application (2016-2021)

15 Rest of the World

15.1 Rest of the World BA BPO Market Size (2016-2027)

15.2 BA BPO Key Players in Rest of the World (2016-2021)

15.3 Rest of the World BA BPO Market Size by Type (2016-2021)

15.4 Rest of the World BA BPO Market Size by Application (2016-2021)

16 Company Profiles and Key Figures in BA BPO Business

16.1 Accenture

16.1.1 Accenture Company Profile

16.1.2 Accenture BA BPO Product Specification

16.1.3 Accenture BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.2 Wipro

16.2.1 Wipro Company Profile

16.2.2 Wipro BA BPO Product Specification

16.2.3 Wipro BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.3 IBM

16.3.1 IBM Company Profile

16.3.2 IBM BA BPO Product Specification

16.3.3 IBM BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.4 Cognizant

16.4.1 Cognizant Company Profile

16.4.2 Cognizant BA BPO Product Specification

16.4.3 Cognizant BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.5 Capgemini

16.5.1 Capgemini Company Profile

16.5.2 Capgemini BA BPO Product Specification

16.5.3 Capgemini BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.6 Genpact

16.6.1 Genpact Company Profile

16.6.2 Genpact BA BPO Product Specification

16.6.3 Genpact BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.7 NTT DATA(Dell)

16.7.1 NTT DATA(Dell) Company Profile

16.7.2 NTT DATA(Dell) BA BPO Product Specification

16.7.3 NTT DATA(Dell) BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.8 Tech Mahindra

16.8.1 Tech Mahindra Company Profile

16.8.2 Tech Mahindra BA BPO Product Specification

16.8.3 Tech Mahindra BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.9 TCS

16.9.1 TCS Company Profile

16.9.2 TCS BA BPO Product Specification

16.9.3 TCS BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.10 EXL

16.10.1 EXL Company Profile

16.10.2 EXL BA BPO Product Specification

16.10.3 EXL BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.11 StarTe

16.11.1 StarTe Company Profile

16.11.2 StarTe BA BPO Product Specification

16.11.3 StarTe BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.12 CPI

16.12.1 CPI Company Profile

16.12.2 CPI BA BPO Product Specification

16.12.3 CPI BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.13 WNS Global

16.13.1 WNS Global Company Profile

16.13.2 WNS Global BA BPO Product Specification

16.13.3 WNS Global BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.14 SUNYARD

16.14.1 SUNYARD Company Profile

16.14.2 SUNYARD BA BPO Product Specification

16.14.3 SUNYARD BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.15 95teleweb

16.15.1 95teleweb Company Profile

16.15.2 95teleweb BA BPO Product Specification

16.15.3 95teleweb BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.16 Mu Sigma

16.16.1 Mu Sigma Company Profile

16.16.2 Mu Sigma BA BPO Product Specification

16.16.3 Mu Sigma BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.17 Concentrix

16.17.1 Concentrix Company Profile

16.17.2 Concentrix BA BPO Product Specification

16.17.3 Concentrix BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.18 Huatuodata

16.18.1 Huatuodata Company Profile

16.18.2 Huatuodata BA BPO Product Specification

16.18.3 Huatuodata BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.19 CDG

16.19.1 CDG Company Profile

16.19.2 CDG BA BPO Product Specification

16.19.3 CDG BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.20 Infosys

16.20.1 Infosys Company Profile

16.20.2 Infosys BA BPO Product Specification

16.20.3 Infosys BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.21 transcosmos

16.21.1 transcosmos Company Profile

16.21.2 transcosmos BA BPO Product Specification

16.21.3 transcosmos BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.22 BEYONDSOFT

16.22.1 BEYONDSOFT Company Profile

16.22.2 BEYONDSOFT BA BPO Product Specification

16.22.3 BEYONDSOFT BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

17 Analyst's Viewpoints/Conclusions

18 Appendix

18.1 Research Methodology

18.1.1 Methodology/Research Approach

18.1.2 Data Source

18.2 Disclaimer

List of Figure

Table 1. Key Players Covered: Ranking by BA BPO Revenue (US$ Million) 2016-2021

Table 2. Global BA BPO Market Size by Type (US$ Million): 2022-2027

Table 3. Global BA BPO Market Size by Application (US$ Million): 2022-2027

Table 4. Global BA BPO Market Size by Regions (US$ Million): 2022-2027

Table 5. Global BA BPO Market Size by Regions (2016-2021) (US$ Million)

Table 6. Global BA BPO Market Share by Regions (2016-2021)

Table 7. Global BA BPO Forecasted Market Size by Regions (2022-2027) (US$ Million)

Table 8. Global BA BPO Market Share by Regions (2022-2027)

Table 9. Market Top Trends

Table 10. Key Drivers: Impact Analysis

Table 11. Key Challenges

Table 12. BA BPO Market Growth Strategy

Table 13. Global BA BPO Production Capacity by Manufacturers

Table 14. Global BA BPO Production by Manufacturers (2016-2021)

Table 15. Global BA BPO Production Market Share by Manufacturers (2016-2021)

Table 16. Global BA BPO Revenue by Manufacturers (2016-2021)

Table 17. Global BA BPO Revenue Share by Manufacturers (2016-2021)

Table 18. Global Market BA BPO Average Price of Key Manufacturers (2016-2021)

Table 19. Manufacturers BA BPO Production Sites and Area Served

Table 20. Manufacturers BA BPO Product Type

Table 21. Global BA BPO Market Size by Type (2016-2021) (US$ Million)

Table 22. Global BA BPO Revenue Market Share by Type (2016-2021)

Table 23. Global BA BPO Forecasted Market Size by Type (2022-2027) (US$ Million)

Table 24. Global BA BPO Revenue Market Share by Type (2022-2027)

Table 25. Global BA BPO Market Size by Application (2016-2021) (US$ Million)

Table 26. Global BA BPO Revenue Market Share by Application (2016-2021)

Table 27. Global BA BPO Forecasted Market Size by Application (2022-2027) (US$ Million)

Table 28. Global BA BPO Revenue Market Share by Application (2022-2027)

Table 29. North America Key Players BA BPO Revenue (2016-2021) (US$ Million)

Table 30. North America Key Players BA BPO Market Share (2016-2021)

Table 31. North America BA BPO Market Size by Type (2016-2021) (US$ Million)

Table 32. North America BA BPO Market Share by Type (2016-2021)

Table 33. North America BA BPO Market Size by Application (2016-2021) (US$ Million)

Table 34. North America BA BPO Market Share by Application (2016-2021)

Table 35. East Asia Key Players BA BPO Revenue (2016-2021) (US$ Million)

Table 36. East Asia Key Players BA BPO Market Share (2016-2021)

Table 37. East Asia BA BPO Market Size by Type (2016-2021) (US$ Million)

Table 38. East Asia BA BPO Market Share by Type (2016-2021)

Table 39. East Asia BA BPO Market Size by Application (2016-2021) (US$ Million)

Table 40. East Asia BA BPO Market Share by Application (2016-2021)

Table 41. Europe Key Players BA BPO Revenue (2016-2021) (US$ Million)

Table 42. Europe Key Players BA BPO Market Share (2016-2021)

Table 43. Europe BA BPO Market Size by Type (2016-2021) (US$ Million)

Table 44. Europe BA BPO Market Share by Type (2016-2021)

Table 45. Europe BA BPO Market Size by Application (2016-2021) (US$ Million)

Table 46. Europe BA BPO Market Share by Application (2016-2021)

Table 47. South Asia Key Players BA BPO Revenue (2016-2021) (US$ Million)

Table 48. South Asia Key Players BA BPO Market Share (2016-2021)

Table 49. South Asia BA BPO Market Size by Type (2016-2021) (US$ Million)

Table 50. South Asia BA BPO Market Share by Type (2016-2021)

Table 51. South Asia BA BPO Market Size by Application (2016-2021) (US$ Million)

Table 52. South Asia BA BPO Market Share by Application (2016-2021)

Table 53. Southeast Asia Key Players BA BPO Revenue (2016-2021) (US$ Million)

Table 54. Southeast Asia Key Players BA BPO Market Share (2016-2021)

Table 55. Southeast Asia BA BPO Market Size by Type (2016-2021) (US$ Million)

Table 56. Southeast Asia BA BPO Market Share by Type (2016-2021)

Table 57. Southeast Asia BA BPO Market Size by Application (2016-2021) (US$ Million)

Table 58. Southeast Asia BA BPO Market Share by Application (2016-2021)

Table 59. Middle East Key Players BA BPO Revenue (2016-2021) (US$ Million)

Table 60. Middle East Key Players BA BPO Market Share (2016-2021)

Table 61. Middle East BA BPO Market Size by Type (2016-2021) (US$ Million)

Table 62. Middle East BA BPO Market Share by Type (2016-2021)

Table 63. Middle East BA BPO Market Size by Application (2016-2021) (US$ Million)

Table 64. Middle East BA BPO Market Share by Application (2016-2021)

Table 65. Africa Key Players BA BPO Revenue (2016-2021) (US$ Million)

Table 66. Africa Key Players BA BPO Market Share (2016-2021)

Table 67. Africa BA BPO Market Size by Type (2016-2021) (US$ Million)

Table 68. Africa BA BPO Market Share by Type (2016-2021)

Table 69. Africa BA BPO Market Size by Application (2016-2021) (US$ Million)

Table 70. Africa BA BPO Market Share by Application (2016-2021)

Table 71. Oceania Key Players BA BPO Revenue (2016-2021) (US$ Million)

Table 72. Oceania Key Players BA BPO Market Share (2016-2021)

Table 73. Oceania BA BPO Market Size by Type (2016-2021) (US$ Million)

Table 74. Oceania BA BPO Market Share by Type (2016-2021)

Table 75. Oceania BA BPO Market Size by Application (2016-2021) (US$ Million)

Table 76. Oceania BA BPO Market Share by Application (2016-2021)

Table 77. South America Key Players BA BPO Revenue (2016-2021) (US$ Million)

Table 78. South America Key Players BA BPO Market Share (2016-2021)

Table 79. South America BA BPO Market Size by Type (2016-2021) (US$ Million)

Table 80. South America BA BPO Market Share by Type (2016-2021)

Table 81. South America BA BPO Market Size by Application (2016-2021) (US$ Million)

Table 82. South America BA BPO Market Share by Application (2016-2021)

Table 83. Rest of the World Key Players BA BPO Revenue (2016-2021) (US$ Million)

Table 84. Rest of the World Key Players BA BPO Market Share (2016-2021)

Table 85. Rest of the World BA BPO Market Size by Type (2016-2021) (US$ Million)

Table 86. Rest of the World BA BPO Market Share by Type (2016-2021)

Table 87. Rest of the World BA BPO Market Size by Application (2016-2021) (US$ Million)

Table 88. Rest of the World BA BPO Market Share by Application (2016-2021)

Table 89. Accenture BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 90. Wipro BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 91. IBM BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 92. Table Cognizant BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 93. Capgemini BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 94. Genpact BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 95. NTT DATA(Dell) BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 96. Tech Mahindra BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 97. TCS BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 98. EXL BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 99. StarTe BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 100. CPI BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 101. WNS Global BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 102. SUNYARD BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 103. 95teleweb BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 104. Mu Sigma BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 105. Concentrix BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 106. Huatuodata BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 107. CDG BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 108. Infosys BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 109. transcosmos BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 110. BEYONDSOFT BA BPO Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 139. Research Programs/Design for This Report

Table 140. Key Data Information from Secondary Sources

Table 141. Key Data Information from Primary Sources





Figure 1. Global BA BPO Market Share by Type: 2021 VS 2027

Figure 2. Human Resource Features

Figure 3. Procurement Features

Figure 4. Equipment and Management Features

Figure 5. Logistics Features

Figure 6. Customer Care Features

Figure 7. Sales & Marketing Features

Figure 8. Others Features

Figure 11. Global BA BPO Market Share by Application: 2021 VS 2027

Figure 12. BFSI Case Studies

Figure 13. Manufacturing Case Studies

Figure 14. Healthcare Case Studies

Figure 15. Retail Case Studies

Figure 16. Telecom Case Studies

Figure 17. Others Case Studies

Figure 21. BA BPO Report Years Considered

Figure 22. Global BA BPO Market Size YoY Growth 2022-2027 (US$ Million)

Figure 23. Global BA BPO Market Share by Regions: 2022 VS 2027

Figure 24. Porter's Five Forces Analysis

Figure 25. North America BA BPO Market Size YoY Growth (2016-2027) (US$ Million)

Figure 26. East Asia BA BPO Market Size YoY Growth (2016-2027) (US$ Million)

Figure 27. Europe BA BPO Market Size YoY Growth (2016-2027) (US$ Million)

Figure 28. South Asia BA BPO Market Size YoY Growth (2016-2027) (US$ Million)

Figure 29. Southeast Asia BA BPO Market Size YoY Growth (2016-2027) (US$ Million)

Figure 30. Middle East BA BPO Market Size YoY Growth (2016-2027) (US$ Million)

Figure 31. Africa BA BPO Market Size YoY Growth (2016-2027) (US$ Million)

Figure 32. Oceania BA BPO Market Size YoY Growth (2016-2027) (US$ Million)

Figure 33. South America BA BPO Market Size YoY Growth (2016-2027) (US$ Million)

Figure 34. Rest of the World BA BPO Market Size YoY Growth (2016-2027) (US$ Million)

Figure 35. Accenture BA BPO Product Specification

Figure 36. Wipro BA BPO Product Specification

Figure 37. IBM BA BPO Product Specification

Figure 38. Cognizant BA BPO Product Specification

Figure 39. Capgemini BA BPO Product Specification

Figure 40. Genpact BA BPO Product Specification

Figure 41. NTT DATA(Dell) BA BPO Product Specification

Figure 42. Tech Mahindra BA BPO Product Specification

Figure 43. TCS BA BPO Product Specification

Figure 44. EXL BA BPO Product Specification

Figure 45. StarTe BA BPO Product Specification

Figure 46. CPI BA BPO Product Specification

Figure 47. WNS Global BA BPO Product Specification

Figure 48. SUNYARD BA BPO Product Specification

Figure 49. 95teleweb BA BPO Product Specification

Figure 50. Mu Sigma BA BPO Product Specification

Figure 51. Concentrix BA BPO Product Specification

Figure 52. Huatuodata BA BPO Product Specification

Figure 53. CDG BA BPO Product Specification

Figure 54. Infosys BA BPO Product Specification

Figure 55. transcosmos BA BPO Product Specification

Figure 56. BEYONDSOFT BA BPO Product Specification

Figure 85. Key Executives Interviewed