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Technical Support Outsourcing


Published on: 2024-01-04 | No of Pages : 149 | Industry : Service & Software

Publisher : MRA | Format : PDF&Excel

Technical Support Outsourcing

The research team projects that the Technical Support Outsourcing market size will grow from XXX in 2020 to XXX by 2027, at an estimated CAGR of XX. The base year considered for the study is 2020, and the market size is projected from 2022 to 2027.



By Market Players

Accenture

Collabera

Genpact

HCL Technologies

Infosys



By Type

Pre-Sales Support Service

Post-Sale Support Service

Managed Technical Support Service

Enterprise Technical Helpdesk Services



By Application

Information Technology

Finance

Human Capital

Production & Manufacturing

Telecommunication

Automotive

Energy & Utilities

Education

Media & Entertainment







Points Covered in The Report

The points that are discussed within the report are the major market players that are involved in the market such as market players, raw material suppliers, equipment suppliers, end users, traders, distributors and etc.

The complete profile of the companies is mentioned. And the capacity, production, price, revenue, cost, gross, gross margin, sales volume, sales revenue, consumption, growth rate, import, export, supply, future strategies, and the technological developments that they are making are also included within the report. This report analyzed 12 years data history and forecast.

The growth factors of the market is discussed in detail wherein the different end users of the market are explained in detail.

Data and information by market player, by region, by type, by application and etc, and custom research can be added according to specific requirements.

The report contains the SWOT analysis of the market. Finally, the report contains the conclusion part where the opinions of the industrial experts are included.



Key Reasons to Purchase

To gain insightful analyses of the market and have comprehensive understanding of the global market and its commercial landscape.

Assess the production processes, major issues, and solutions to mitigate the development risk.

To understand the most affecting driving and restraining forces in the market and its impact in the global market.

Learn about the market strategies that are being adopted by leading respective organizations.

To understand the future outlook and prospects for the market.

Besides the standard structure reports, we also provide custom research according to specific requirements.



The report focuses on Global, Top 10 Regions and Top 50 Countries Market Size of Technical Support Outsourcing 2016-2021, and development forecast 2022-2027 including industries, major players/suppliers worldwide and market share by regions, with company and product introduction, position in the market including their market status and development trend by types and applications which will provide its price and profit status, and marketing status & market growth drivers and challenges, with base year as 2020.



Key Indicators Analysed

Market Players & Competitor AnalysisThe report covers the key players of the industry including Company Profile, Product Specifications, Production Capacity/Sales, Revenue, Price and Gross Margin 2016-2021 & Sales by Product Types.

Global and Regional Market AnalysisThe report includes Global & Regional market status and outlook 2022-2027. Further the report provides break down details about each region & countries covered in the report. Identifying its production, consumption, import & export, sales volume & revenue forecast.

Market Analysis by Product TypeThe report covers majority Product Types in the Technical Support Outsourcing Industry, including its product specifcations by each key player, volume, sales by Volume and Value (M USD).

Markat Analysis by Application TypeBased on the Technical Support Outsourcing Industry and its applications, the market is further sub-segmented into several major Application of its industry. It provides you with the market size, CAGR & forecast by each industry applications.

Market TrendsMarket key trends which include Increased Competition and Continuous Innovations.

Opportunities and DriversIdentifying the Growing Demands and New Technology

Porters Five Force AnalysisThe report will provide with the state of competition in industry depending on five basic forcesthreat of new entrants, bargaining power of suppliers, bargaining power of buyers, threat of substitute products or services, and existing industry rivalry.



COVID-19 Impact

Report covers Impact of Coronavirus COVID-19Since the COVID-19 virus outbreak in December 2019, the disease has spread to almost every country around the globe with the World Health Organization declaring it a public health emergency. The global impacts of the coronavirus disease 2019 (COVID-19) are already starting to be felt, and will significantly affect the Technical Support Outsourcing market in 2021. The outbreak of COVID-19 has brought effects on many aspects, like flight cancellations; travel bans and quarantines; restaurants closed; all indoor/outdoor events restricted; over forty countries state of emergency declared; massive slowing of the supply chain; stock market volatility; falling business confidence, growing panic among the population, and uncertainty about future.

Table of Content

1 Report Overview

1.1 Study Scope

1.2 Key Market Segments

1.3 Players Covered: Ranking by Technical Support Outsourcing Revenue

1.4 Market Analysis by Type

1.4.1 Global Technical Support Outsourcing Market Size Growth Rate by Type: 2021 VS 2027

1.4.2 Pre-Sales Support Service

1.4.3 Post-Sale Support Service

1.4.4 Managed Technical Support Service

1.4.5 Enterprise Technical Helpdesk Services

1.5 Market by Application

1.5.1 Global Technical Support Outsourcing Market Share by Application: 2022-2027

1.5.2 Information Technology

1.5.3 Finance

1.5.4 Human Capital

1.5.5 Production & Manufacturing

1.5.6 Telecommunication

1.5.7 Automotive

1.5.8 Energy & Utilities

1.5.9 Education

1.5.10 Media & Entertainment

1.6 Study Objectives

1.7 Years Considered

2 Global Growth Trends

2.1 Global Technical Support Outsourcing Market Perspective (2022-2027)

2.2 Technical Support Outsourcing Growth Trends by Regions

2.2.1 Technical Support Outsourcing Market Size by Regions: 2016 VS 2022 VS 2027

2.2.2 Technical Support Outsourcing Historic Market Size by Regions (2016-2021)

2.2.3 Technical Support Outsourcing Forecasted Market Size by Regions (2022-2027)

2.3 Industry Trends and Growth Strategy

2.3.1 Market Top Trends

2.3.2 Market Drivers

2.3.3 Market Challenges

2.3.4 Porter’s Five Forces Analysis

2.3.5 Technical Support Outsourcing Market Growth Strategy

3 Market Competition by Manufacturers

3.1 Global Technical Support Outsourcing Production Capacity Market Share by Manufacturers (2016-2021)

3.2 Global Technical Support Outsourcing Revenue Market Share by Manufacturers (2016-2021)

3.3 Global Technical Support Outsourcing Average Price by Manufacturers (2016-2021)

3.4 Manufacturers Technical Support Outsourcing Production Sites, Area Served, Product Type

4 Technical Support Outsourcing Sales Market by Type (2016-2027)

4.1 Global Technical Support Outsourcing Historic Market Size by Type (2016-2021)

4.2 Global Technical Support Outsourcing Forecasted Market Size by Type (2022-2027)

5 Technical Support Outsourcing Consumption Market by Application(2016-2027)

5.1 Global Technical Support Outsourcing Historic Market Size by Application (2016-2021)

5.2 Global Technical Support Outsourcing Forecasted Market Size by Application (2022-2027)

6 North America

6.1 North America Technical Support Outsourcing Market Size (2016-2027)

6.2 Technical Support Outsourcing Key Players in North America (2016-2021)

6.3 North America Technical Support Outsourcing Market Size by Type (2016-2021)

6.4 North America Technical Support Outsourcing Market Size by Application (2016-2021)

7 East Asia

7.1 East Asia Technical Support Outsourcing Market Size (2016-2027)

7.2 Technical Support Outsourcing Key Players in East Asia (2016-2021)

7.3 East Asia Technical Support Outsourcing Market Size by Type (2016-2021)

7.4 East Asia Technical Support Outsourcing Market Size by Application (2016-2021)

8 Europe

8.1 Europe Technical Support Outsourcing Market Size (2016-2027)

8.2 Technical Support Outsourcing Key Players in Europe (2016-2021)

8.3 Europe Technical Support Outsourcing Market Size by Type (2016-2021)

8.4 Europe Technical Support Outsourcing Market Size by Application (2016-2021)

9 South Asia

9.1 South Asia Technical Support Outsourcing Market Size (2016-2027)

9.2 Technical Support Outsourcing Key Players in South Asia (2016-2021)

9.3 South Asia Technical Support Outsourcing Market Size by Type (2016-2021)

9.4 South Asia Technical Support Outsourcing Market Size by Application (2016-2021)

10 Southeast Asia

10.1 Southeast Asia Technical Support Outsourcing Market Size (2016-2027)

10.2 Technical Support Outsourcing Key Players in Southeast Asia (2016-2021)

10.3 Southeast Asia Technical Support Outsourcing Market Size by Type (2016-2021)

10.4 Southeast Asia Technical Support Outsourcing Market Size by Application (2016-2021)

11 Middle East

11.1 Middle East Technical Support Outsourcing Market Size (2016-2027)

11.2 Technical Support Outsourcing Key Players in Middle East (2016-2021)

11.3 Middle East Technical Support Outsourcing Market Size by Type (2016-2021)

11.4 Middle East Technical Support Outsourcing Market Size by Application (2016-2021)

12 Africa

12.1 Africa Technical Support Outsourcing Market Size (2016-2027)

12.2 Technical Support Outsourcing Key Players in Africa (2016-2021)

12.3 Africa Technical Support Outsourcing Market Size by Type (2016-2021)

12.4 Africa Technical Support Outsourcing Market Size by Application (2016-2021)

13 Oceania

13.1 Oceania Technical Support Outsourcing Market Size (2016-2027)

13.2 Technical Support Outsourcing Key Players in Oceania (2016-2021)

13.3 Oceania Technical Support Outsourcing Market Size by Type (2016-2021)

13.4 Oceania Technical Support Outsourcing Market Size by Application (2016-2021)

14 South America

14.1 South America Technical Support Outsourcing Market Size (2016-2027)

14.2 Technical Support Outsourcing Key Players in South America (2016-2021)

14.3 South America Technical Support Outsourcing Market Size by Type (2016-2021)

14.4 South America Technical Support Outsourcing Market Size by Application (2016-2021)

15 Rest of the World

15.1 Rest of the World Technical Support Outsourcing Market Size (2016-2027)

15.2 Technical Support Outsourcing Key Players in Rest of the World (2016-2021)

15.3 Rest of the World Technical Support Outsourcing Market Size by Type (2016-2021)

15.4 Rest of the World Technical Support Outsourcing Market Size by Application (2016-2021)

16 Company Profiles and Key Figures in Technical Support Outsourcing Business

16.1 Accenture

16.1.1 Accenture Company Profile

16.1.2 Accenture Technical Support Outsourcing Product Specification

16.1.3 Accenture Technical Support Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.2 Collabera

16.2.1 Collabera Company Profile

16.2.2 Collabera Technical Support Outsourcing Product Specification

16.2.3 Collabera Technical Support Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.3 Genpact

16.3.1 Genpact Company Profile

16.3.2 Genpact Technical Support Outsourcing Product Specification

16.3.3 Genpact Technical Support Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.4 HCL Technologies

16.4.1 HCL Technologies Company Profile

16.4.2 HCL Technologies Technical Support Outsourcing Product Specification

16.4.3 HCL Technologies Technical Support Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

16.5 Infosys

16.5.1 Infosys Company Profile

16.5.2 Infosys Technical Support Outsourcing Product Specification

16.5.3 Infosys Technical Support Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

17 Analyst's Viewpoints/Conclusions

18 Appendix

18.1 Research Methodology

18.1.1 Methodology/Research Approach

18.1.2 Data Source

18.2 Disclaimer



List of Figure

Table 1. Key Players Covered: Ranking by Technical Support Outsourcing Revenue (US$ Million) 2016-2021

Table 2. Global Technical Support Outsourcing Market Size by Type (US$ Million): 2022-2027

Table 3. Global Technical Support Outsourcing Market Size by Application (US$ Million): 2022-2027

Table 4. Global Technical Support Outsourcing Market Size by Regions (US$ Million): 2022-2027

Table 5. Global Technical Support Outsourcing Market Size by Regions (2016-2021) (US$ Million)

Table 6. Global Technical Support Outsourcing Market Share by Regions (2016-2021)

Table 7. Global Technical Support Outsourcing Forecasted Market Size by Regions (2022-2027) (US$ Million)

Table 8. Global Technical Support Outsourcing Market Share by Regions (2022-2027)

Table 9. Market Top Trends

Table 10. Key Drivers: Impact Analysis

Table 11. Key Challenges

Table 12. Technical Support Outsourcing Market Growth Strategy

Table 13. Global Technical Support Outsourcing Production Capacity by Manufacturers

Table 14. Global Technical Support Outsourcing Production by Manufacturers (2016-2021)

Table 15. Global Technical Support Outsourcing Production Market Share by Manufacturers (2016-2021)

Table 16. Global Technical Support Outsourcing Revenue by Manufacturers (2016-2021)

Table 17. Global Technical Support Outsourcing Revenue Share by Manufacturers (2016-2021)

Table 18. Global Market Technical Support Outsourcing Average Price of Key Manufacturers (2016-2021)

Table 19. Manufacturers Technical Support Outsourcing Production Sites and Area Served

Table 20. Manufacturers Technical Support Outsourcing Product Type

Table 21. Global Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 22. Global Technical Support Outsourcing Revenue Market Share by Type (2016-2021)

Table 23. Global Technical Support Outsourcing Forecasted Market Size by Type (2022-2027) (US$ Million)

Table 24. Global Technical Support Outsourcing Revenue Market Share by Type (2022-2027)

Table 25. Global Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 26. Global Technical Support Outsourcing Revenue Market Share by Application (2016-2021)

Table 27. Global Technical Support Outsourcing Forecasted Market Size by Application (2022-2027) (US$ Million)

Table 28. Global Technical Support Outsourcing Revenue Market Share by Application (2022-2027)

Table 29. North America Key Players Technical Support Outsourcing Revenue (2016-2021) (US$ Million)

Table 30. North America Key Players Technical Support Outsourcing Market Share (2016-2021)

Table 31. North America Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 32. North America Technical Support Outsourcing Market Share by Type (2016-2021)

Table 33. North America Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 34. North America Technical Support Outsourcing Market Share by Application (2016-2021)

Table 35. East Asia Key Players Technical Support Outsourcing Revenue (2016-2021) (US$ Million)

Table 36. East Asia Key Players Technical Support Outsourcing Market Share (2016-2021)

Table 37. East Asia Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 38. East Asia Technical Support Outsourcing Market Share by Type (2016-2021)

Table 39. East Asia Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 40. East Asia Technical Support Outsourcing Market Share by Application (2016-2021)

Table 41. Europe Key Players Technical Support Outsourcing Revenue (2016-2021) (US$ Million)

Table 42. Europe Key Players Technical Support Outsourcing Market Share (2016-2021)

Table 43. Europe Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 44. Europe Technical Support Outsourcing Market Share by Type (2016-2021)

Table 45. Europe Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 46. Europe Technical Support Outsourcing Market Share by Application (2016-2021)

Table 47. South Asia Key Players Technical Support Outsourcing Revenue (2016-2021) (US$ Million)

Table 48. South Asia Key Players Technical Support Outsourcing Market Share (2016-2021)

Table 49. South Asia Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 50. South Asia Technical Support Outsourcing Market Share by Type (2016-2021)

Table 51. South Asia Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 52. South Asia Technical Support Outsourcing Market Share by Application (2016-2021)

Table 53. Southeast Asia Key Players Technical Support Outsourcing Revenue (2016-2021) (US$ Million)

Table 54. Southeast Asia Key Players Technical Support Outsourcing Market Share (2016-2021)

Table 55. Southeast Asia Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 56. Southeast Asia Technical Support Outsourcing Market Share by Type (2016-2021)

Table 57. Southeast Asia Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 58. Southeast Asia Technical Support Outsourcing Market Share by Application (2016-2021)

Table 59. Middle East Key Players Technical Support Outsourcing Revenue (2016-2021) (US$ Million)

Table 60. Middle East Key Players Technical Support Outsourcing Market Share (2016-2021)

Table 61. Middle East Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 62. Middle East Technical Support Outsourcing Market Share by Type (2016-2021)

Table 63. Middle East Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 64. Middle East Technical Support Outsourcing Market Share by Application (2016-2021)

Table 65. Africa Key Players Technical Support Outsourcing Revenue (2016-2021) (US$ Million)

Table 66. Africa Key Players Technical Support Outsourcing Market Share (2016-2021)

Table 67. Africa Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 68. Africa Technical Support Outsourcing Market Share by Type (2016-2021)

Table 69. Africa Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 70. Africa Technical Support Outsourcing Market Share by Application (2016-2021)

Table 71. Oceania Key Players Technical Support Outsourcing Revenue (2016-2021) (US$ Million)

Table 72. Oceania Key Players Technical Support Outsourcing Market Share (2016-2021)

Table 73. Oceania Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 74. Oceania Technical Support Outsourcing Market Share by Type (2016-2021)

Table 75. Oceania Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 76. Oceania Technical Support Outsourcing Market Share by Application (2016-2021)

Table 77. South America Key Players Technical Support Outsourcing Revenue (2016-2021) (US$ Million)

Table 78. South America Key Players Technical Support Outsourcing Market Share (2016-2021)

Table 79. South America Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 80. South America Technical Support Outsourcing Market Share by Type (2016-2021)

Table 81. South America Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 82. South America Technical Support Outsourcing Market Share by Application (2016-2021)

Table 83. Rest of the World Key Players Technical Support Outsourcing Revenue (2016-2021) (US$ Million)

Table 84. Rest of the World Key Players Technical Support Outsourcing Market Share (2016-2021)

Table 85. Rest of the World Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million)

Table 86. Rest of the World Technical Support Outsourcing Market Share by Type (2016-2021)

Table 87. Rest of the World Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million)

Table 88. Rest of the World Technical Support Outsourcing Market Share by Application (2016-2021)

Table 89. Accenture Technical Support Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 90. Collabera Technical Support Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 91. Genpact Technical Support Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 92. Table HCL Technologies Technical Support Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 93. Infosys Technical Support Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

Table 139. Research Programs/Design for This Report

Table 140. Key Data Information from Secondary Sources

Table 141. Key Data Information from Primary Sources





Figure 1. Global Technical Support Outsourcing Market Share by Type: 2021 VS 2027

Figure 2. Pre-Sales Support Service Features

Figure 3. Post-Sale Support Service Features

Figure 4. Managed Technical Support Service Features

Figure 5. Enterprise Technical Helpdesk Services Features

Figure 11. Global Technical Support Outsourcing Market Share by Application: 2021 VS 2027

Figure 12. Information Technology Case Studies

Figure 13. Finance Case Studies

Figure 14. Human Capital Case Studies

Figure 15. Production & Manufacturing Case Studies

Figure 16. Telecommunication Case Studies

Figure 17. Automotive Case Studies

Figure 18. Energy & Utilities Case Studies

Figure 19. Education Case Studies

Figure 20. Media & Entertainment Case Studies

Figure 21. Technical Support Outsourcing Report Years Considered

Figure 22. Global Technical Support Outsourcing Market Size YoY Growth 2022-2027 (US$ Million)

Figure 23. Global Technical Support Outsourcing Market Share by Regions: 2022 VS 2027

Figure 24. Porter's Five Forces Analysis

Figure 25. North America Technical Support Outsourcing Market Size YoY Growth (2016-2027) (US$ Million)

Figure 26. East Asia Technical Support Outsourcing Market Size YoY Growth (2016-2027) (US$ Million)

Figure 27. Europe Technical Support Outsourcing Market Size YoY Growth (2016-2027) (US$ Million)

Figure 28. South Asia Technical Support Outsourcing Market Size YoY Growth (2016-2027) (US$ Million)

Figure 29. Southeast Asia Technical Support Outsourcing Market Size YoY Growth (2016-2027) (US$ Million)

Figure 30. Middle East Technical Support Outsourcing Market Size YoY Growth (2016-2027) (US$ Million)

Figure 31. Africa Technical Support Outsourcing Market Size YoY Growth (2016-2027) (US$ Million)

Figure 32. Oceania Technical Support Outsourcing Market Size YoY Growth (2016-2027) (US$ Million)

Figure 33. South America Technical Support Outsourcing Market Size YoY Growth (2016-2027) (US$ Million)

Figure 34. Rest of the World Technical Support Outsourcing Market Size YoY Growth (2016-2027) (US$ Million)

Figure 35. Accenture Technical Support Outsourcing Product Specification

Figure 36. Collabera Technical Support Outsourcing Product Specification

Figure 37. Genpact Technical Support Outsourcing Product Specification

Figure 38. HCL Technologies Technical Support Outsourcing Product Specification

Figure 39. Infosys Technical Support Outsourcing Product Specification

Figure 85. Key Executives Interviewed