Voiceflow raises $15M to build the ‘Figma’ of conversational AI
California-based Voiceflow, a startup looking to build the ‘Figma’ of conversational AI, today announced it has raised $15 million in a fresh round of funding led by OpenView Venture Capital. The company said it will use the capital to expand its product’s capabilities and enable more teams to build conversational AI agents targeting different use cases.
The development comes at a time when companies across sectors are racing to deploy conversational AI assistants and looking for fast solutions to accelerate their projects. Voiceflow delivers just that by building AI agents at twice the speed of traditional platforms.
Collaborative platform for conversational AI agents
Conversational AI is the need of the hour, but building these AI agents into business applications and workflows is quite a task in itself. Teams have to work closely in spreadsheets or Word documents to design the agent as per business needs, then use developer-centric platforms like Google’s Dialogflow or IBM Watson to build, test and launch it into production.
This is where Voiceflow comes in. The company offers a Figma-like collaborative platform, giving teams an all-in-one, low-code environment to design, build, test and deploy conversational agents of any scale or complexity.
Once up and running, as many as 100 different users can work on Voiceflow in real-time to design complex conversation flows with advanced logic, quickly create shareable, high-fidelity prototypes to test and refine the user experience and eventually launch the agent to production. The offering also allows for integration with any existing natural language understanding (NLU) platform or technology stack, enabling teams to use their existing conversational AI tech stack without costly vendor replacements.
